Serviceportal–Baden-Württemberg
Nachfolgend finden Sie die Verfahrensbeschreibungen der Angebote des Serviceportals BW.
Procedure descriptions
Damage report - Report road damage
Report damage on the road, such as potholes, to the road construction authority. By doing so, you are actively contributing to road safety. Damaged roads can have serious consequences for all road users.
Responsible authority
Depending on the class of road, different authorities are responsible for repairing road damage:
- on motorways: the south-west branch of Autobahn GmbH of the federal government
- on federal, state or district roads outside built-up areas: the respective district office or urban district
- on federal, state or district roads within built-up areas: depending on the number of inhabitants and the road concerned: For federal roads, the city is responsible if the population exceeds 80,000; for state and district roads, the city is responsible if the population exceeds 30,000, otherwise the district office is responsible.
- on all other roads within built-up areas, for example in residential and commercial areas, the local authority is responsible.
Details
Prerequisite
none
Procedure
The more precisely you specify the damage and, above all, the exact location, the more you will help those responsible to rectify the damage. Therefore, please state as much as possible when reporting the damage:
- Type of damage,
- Name of the road, for example. A 81, B 10, Marktstraße
- the section of road (e.g. between the A-Stadt and B-Dorf exits), indicating the direction of travel and, if possible, the exact location
Deadlines
- Report road damage: as soon as possible
- self-inflicted damage: report to the police immediately
Required documents
Documents are only required if you have caused the damage yourself. Which documents are required must then be determined on a case-by-case basis.
Costs
- if damage is reported: none
- if damage is caused: liability of the person causing the damage
Processing time
Depending on the type of damage
Miscellaneous
None
Legal basis
Straßengesetz für Baden-Württemberg (StrG)
Release note
machine generated, based on the German release by: Verkehrsministerium Baden-Württemberg, 20.10.2025